Terms of service
Last updated: May 2026
Welcome to Una Una. These Terms of Service outline the rules and conditions that apply when you visit our website or purchase products from our store. By accessing or using unauna.us, you agree to be bound by these terms in full.
If you do not agree with any part of these terms, please discontinue use of our website.
1. General Conditions
By using this website, you confirm that you are at least 18 years of age. If you are under 18, you may only use this site with the involvement and consent of a parent or legal guardian.
Una Una reserves the right to refuse service to any person or entity at any time, for any reason, at our sole discretion.
2. Products & Availability
All products listed on unauna.us are subject to availability. We reserve the right to limit quantities, discontinue products, or make changes to our offerings at any time without prior notice.
Product images are for illustrative purposes — slight color variations may occur depending on your screen settings or monitor calibration.
3. Pricing & Payment
All prices are listed in U.S. Dollars (USD). Una Una reserves the right to adjust pricing at any time without advance notice. Price changes will not affect orders that have already been confirmed and processed.
Full payment is required at the time of purchase. Orders will only be fulfilled once payment has been successfully authorized and verified.
4. Order Confirmation & Acceptance
Upon placing an order, you will receive an automated email confirmation. This confirmation acknowledges that we have received your order — it does not constitute final acceptance.
Una Una reserves the right to cancel or decline any order for reasons including:
- Product unavailability or stock discrepancies
- Errors in pricing or product information at the time of purchase
- Suspected fraudulent or unauthorized activity
- Failure of payment authorization
If an order is canceled after payment has been collected, a full refund will be issued within a reasonable timeframe.
5. Shipping & Delivery
Estimated shipping timeframes are outlined in our Shipping Policy. Una Una is not liable for delays caused by third-party shipping carriers once an order has been dispatched.
6. Returns & Refunds
All return and refund requests are handled in accordance with our Return & Refund Policy, available on our website. We encourage all customers to review that policy before purchasing.
7. Intellectual Property
All content on unauna.us — including product images, text, logos, and design — is the exclusive property of Una Una and is protected under applicable copyright and intellectual property laws. No content may be reproduced or used without prior written consent from Una Una.
8. Limitation of Liability
To the fullest extent permitted by law, Una Una shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchases made through our store. Our total liability shall not exceed the value of the order in question.
9. Third-Party Services & Links
Our website may integrate with or contain links to third-party services. Una Una is not responsible for the practices, content, or reliability of any third-party service. We encourage you to review the terms and privacy policies of any third party you interact with.
10. Dispute Resolution
In the event of a dispute arising from these Terms or your use of our website, we encourage you to first contact us directly at contact@unauna.us so we can work toward a resolution informally.
If a dispute cannot be resolved informally, both parties agree to attempt resolution through mediation before pursuing formal legal proceedings. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts located in New York.
11. Governing Law
These Terms of Service are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.
12. Changes to These Terms
Una Una reserves the right to revise or update these Terms of Service at any time. Any changes will be posted on this page and take effect immediately. We recommend reviewing this page periodically to stay informed.
13. Contact Us
- Phone: +1 718-388-6999
- Email: contact@unauna.us
- Address: 135-32 37th Ave, Flushing, NY 11354, United States
- Business Hours: Monday – Friday, 11 AM – 8 PM (EST)