Payment Policy

At Una Una, we want your checkout experience to be simple, secure, and stress-free. Below you will find everything you need to know about the payment methods we accept and how your financial information is protected.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • PayPal
  • Credit Cards — Visa, Mastercard, American Express, Discover, and other major card providers
  • Debit Cards — accepted through both PayPal and direct card checkout

If your card provider is not listed above, we still encourage you to proceed. Most major debit and credit cards are supported at checkout.

Paying with PayPal

PayPal is a fast, secure, and widely trusted payment option. Here is how it works:

  1. Select PayPal as your payment method at checkout
  2. You will be redirected to PayPal's secure website to complete your payment
  3. Within PayPal, you can choose to pay using your PayPal balance, a linked bank account, or a debit or credit card
  4. Once payment is confirmed, you will be returned to Una Una and your order will be processed

Your financial security is our priority. Una Una never receives or stores your credit card number, bank account details, or any sensitive financial information. All data is encrypted and processed entirely through PayPal's secure servers.

Refund processing time via PayPal: Approved refunds are processed within 5–7 business days to your original payment method. Your bank may require additional time to post the refund.

Paying with Credit or Debit Card

We accept all major credit and debit cards directly at checkout through our secure payment gateway. Simply enter your card details on the checkout page and your payment will be processed instantly.

Una Una does not collect, store, or have access to your full credit or debit card number at any point. All card transactions are handled through encrypted, PCI-compliant payment processors.

If your payment is declined, this is usually caused by one of the following:

  • Your bank has flagged the transaction
  • Your card has expired or reached its limit
  • Incorrect billing information was entered at checkout

We recommend trying a different payment method or contacting your bank directly, then retrying your order. If the problem continues, reach out to us at contact@unauna.us.

Refund processing time via credit or debit card: Approved refunds are processed within 5–7 business days. Please allow additional time for your bank to post the refund, as processing times vary by institution.

Payment Security

Every transaction on unauna.us is protected by:

  • SSL encryption — all data transmitted between your browser and our website is fully encrypted
  • Secure payment gateways — we partner only with trusted, PCI-compliant payment processors
  • No card data storage — Una Una never stores your sensitive payment information on our servers

General Payment Notes

  • All prices on unauna.us are listed in U.S. Dollars (USD)
  • Full payment is required at the time of purchase
  • Orders will only be processed and fulfilled after payment has been successfully authorized
  • Una Una reserves the right to cancel any order if payment cannot be verified or authorized

Contact Us

  • Phone: +1 718-388-6999
  • Email: contact@unauna.us
  • Address: 135-32 37th Ave, Flushing, NY 11354, United States
  • Business Hours: Monday – Friday, 11 AM – 8 PM (EST)